Great Internship at Viva College

Since the 9th of November, I've been doing internship. My workplace is Viva College, which is an English school just like ICTE-UQ. For the first 2 and a half weeks, I was working at marketing department. My supervisor and other colleagues taught me general knowledge about marketing. I helped them by creating and organizing documents for contracts, which was sometimes very complicated but interesting. I joined the party held by the school, and I met a lot of students and teachers. I felt a litttle strange to talk with students as one of the staff members, but I really enjoyed.

For the last 2 and a half weeks, I've worked at the reception, which was a new experience for me. I'd never worked as a receptionist even in Japan before this internship. At first I had much trouble due to the lack of my knowledge. However, my colleagues supported me so much and my work has been going so well. I really appreciate their help. One of the hardest work is to answer the phone calls. This school is international so phone calls are also from foreigners. Their accents made it difficult for me to catch them. Moreover, students were talking around the reception, so it was sometimes too noisy to listen to. I asked them on the phone to speak slowly and clearly. I really appreciate their kindness. My usual work is to answer students' questions and solve their problems. Those are sometimes complex and I get tired, but when the students say thank you to me, I feel so happy.

Not only these kind of tasks, I also helped teachers and to organise the activities for students. For 2 days, I joined the class as an assistant. I helped them to learn present continuous, which was fun and a very good experience for the person who wants to be a teacher like me.

My internship is finishing on the 11th of December. I feel sad to leave this great workplace. I'm sure that this experience will expand the range of my future job.